Terms and Conditions
Welcome to Threads of Desire! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
1. Interpretation
- "Company", "we", "our", or "us" refers to [Threads of Desire].
- "You" refers to the user of our website.
2. Use of Our Website
- You agree to use our website for lawful purposes only.
- You must not use our website in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of our website.
3. Intellectual Property
- All content on our website, including text, graphics, logos, images, and software, is the property of Threads of Desire and is protected by copyright laws.
- You may not reproduce, distribute, modify, or repost any content from our website without our prior written consent.
4. Orders and Payments
- Placing an order through our website constitutes an offer to purchase our products.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or description, or suspicion of fraudulent activity.
- Payment must be made in full at the time of placing the order.
5. Shipping and Delivery
- We will make every effort to deliver your order within the specified timeframe, but we do not guarantee delivery dates.
- Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.
6. Limitation of Liability
- To the fullest extent permitted by law, Threads of Desire shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products.
8. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of The Commonwealth of The Bahamas, without regard to its conflict of law provisions.
9. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
By using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website. If you have any questions or concerns, please contact us at (242) 467-7528.
Refund Policy*
At Threads of Desire, we aim to provide you with exceptional embroidery services and ensure your satisfaction with every order. Please read our refund policy carefully.
1. Digitization Fee
- The digitization fee is non-refundable. This fee covers the initial setup and preparation required for your custom embroidery design.
2. Deposit
- A 50% non-refundable deposit is required to initiate your order. This deposit secures your place in our production queue and covers the cost of materials and labor.
3. Storage Fee
- Once your order is completed, we kindly request that you collect it promptly. Failure to collect your order within a reasonable timeframe may result in a storage fee of $10 per day.
4. Rush Orders
- We do not accept rush orders at this time. Our commitment to quality craftsmanship necessitates adequate time for each project.
5. Order Security
- To initiate an order, a deposit must be made. Without a deposit, we cannot secure your order in our production schedule.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us. Thank you for choosing Threads of Desire for your embroidery needs.
Copyright © 2024 Threads of Desire - All Rights Reserved.
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